Terms & Condition
Nepal Everest Holidays encourage you to go through all the terms and conditions of the company. After going through the terms and conditions, be sure to be bound by our rule and regulation. If any quires related to terms and conditions please feel free to contact us.
Definition
Nepal Everest Holidays Pvt. Ltd. along with its staff and member run with the sole objectives “Satisfied customer our Assets.”
Booking
30% of the total trip cost is to be paid in the meantime of booking the trip. Nepal Everest Holidays does not have any cancellation charge but this 30% of the total trip cost is non-refundable. The remaining amount should be paid when you arrive in Kathmandu at our office in Thamel at the trip meeting time before trip departure. You can make the final payment Cash USD, Euros, or GBP Pound are the most preferable balance payments. You can pay with Visa or a master credit/debit card as well. Booking the trek online on the Nepal Everest Holidays website no booking fee or credit card fee. But if you are paying for a customized trip or your booking was made on a third-party website there will be a 3.9% card fee extra.
Note: Your passport Copy is required to make booking flight, hotel rooms, trekking permit process and or required legal process as per your trip.
Cancellation & Refunds
Following will be charged for cancellation.
1. Cancellation of the trip 30 days before the trip departure date– 0% (30% deposit non-refundable).
2. Cancellation of the trip 15 – 29 Days before the trip departure date- 50%
3. Cancellation of the trip 07 -14 Days before the trip departure – 80%
4. Cancellation of the trip 07 or less Days before the trip departure – 100%
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Trip cancellation due to COVID or any other reason.
-Your paid 30% deposit is non refundable. However we offer to postpone the trek for up to one year without any extra charges.
-If you come to do the trek later then one year, if our trip cost increases you pay the difference.
-Your paid deposit is valid for 3 years. So you may come and use your paid deposit for future trip in Nepal.
-We offer you to switch the trek and use your paid deposit for different trip.
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Notes:
1. There are different rates for the cancellation fee of Tibet and Bhutan Trips- please contact us.
2. You may extend your trip avoiding cancellation till one year but you need to inform through mail at least 2 weeks before the trip departure & you need to pay the increased amount if the cost of the trip get increased due to increment on the Local stuff.
Trip cancels by the Company or Customer.
If Nepal Everest Holidays cancel your trip, your deposit and payments will be refunded in full. However, if our cancellation is due to civil war or from any other unpredictable circumstances beyond our control, the reasonable expenses that we have already paid for the process of the trip will be deducted from your deposit. If customers want to cancel the trip for whatever reason there will be a 30% trip cancellation charge deducted from the total amount 70% will be refundable. If customers paid the only deposit that is non-refundable.
Passport &Nepal visas
All client must have a valid passport with at least six months validity from return date. Nepalese visa can be obtained from the Nepalese Embassies or Consulate in your country or on arrival at Kathmandu Airport. Nepalese visa cost personal responsibility of clients. Please visit our Nepal Visa for the detail info.
Insurance
Insurance of all the staff of Nepal Everest Holidays is the responsibility of Nepal Everest Holidays. But the insurance of the client is on their own. So, the client must submit to us their insurance policy documents in the meantime of booking the Trip with us.
Incomplete Trip
We are not liable for any refunds in case of any incomplete tour, trek, or expedition, whatever the reason from the customer’s side. We pay for trek and expedition upfront to our guide, porter all expenses to cover during the trip already. If you come back early from the trek or tour extra days hotel, meals, and other expenses you need to take care of yourself. _________________________________________________________________________________________
Acceptance of risk and Liabilities
Nepal Everest Holidays is dedicated to serving the best by completing our duties honestly to make your journey smooth & successful. However, we and our related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstances beyond our control such as govt. restriction, Land slide, road blockage, flood, bad weather, political unrest, cancellation of flight, delay, sickness or accident, and nature of some of our trips is adventurous and risky, thus these may engage your risk. Nepal Everest Holidays would like to inform you that you need to take all risks on yourself such as damages or injuries or death resulting from these natural risks.